Privacy Policy

v1.0 with date 01/JAN/2022

This Privacy Policy is applicable to the Grupo Sanitas website, made available to the public at www.internationalresidents.es , as well as to the interactions that the User carries out with Sanitas through said website (the "WEB" ) and the use of its contents: texts, graphics, drawings, designs, codes, images and information, as well as any other creation protected by law.

Who is the owner of the Web?
The owner of the WEB is MESCO SECURITI INSURANCE S.L. (hereinafter MESCO), with address at C/ Ginzo de Limia, 46, registered in the Mercantile Registry of Madrid, Volume 12.152 General of the Book of Companies, Folio 131, page M-191949 and with Code of Fiscal Identification number B-81735805.

MESCO is a SANITAS S.A. exclusive insurance agency.

On the WEB you can find sections, information or forms that correspond to Sanitas Sociedad Anónima de Seguros (hereinafter any of them SANITAS). For these purposes, MESCO will operate as a service provider or data processor for the rest of the Sanitas Group companies.

Who is responsible for the processing of your personal data?
Contracting any Sanitas service or product will result in the necessary and required data collection to formalize the insurance and/or service request for Sanitas Sociedad Anónima de Seguros, who will become the Data Controller of your personal data, and where MESCO will continue with the activities of its exclusive agent status, positioning itself as the person in charge of processing your data in SANITAS.

At the time your personal data, including personal health data, is collected for the purpose of contracting insurance with Sanitas Sociedad Anónima de Seguros (Sanitas), these data will be collected by MESCO on behalf of SANITAS, to their subsequent communication to Sanitas, which will treat them as data controller. At that time, you will receive information on how Sanitas will process your personal data. In any case, and with the aim of ensuring maximum transparency regarding the processing of your personal data, we inform you that Sanitas makes this information available to you at www.sanitas.es/RGPD, and that you may exercise your access rights before Sanitas , rectification, deletion, portability, limitation and opposition of the treatment.

When SANITAS requests the personal data of the Users, it will proceed to inform in each of the forms made available through the WEB which of the companies of the Sanitas Group that appear on www.sanitas.es/RGPD is responsible for their data. data, as well as other necessary mentions according to the applicable legislation. The personal data that is necessary for the presentation of the service or consultation will be marked. In case of not supplying at least such data, considered as necessary, Sanitas will not be able to manage the service or the query formulated by the user.

What must you guarantee us when providing your personal data?
The user guarantees that the data provided on the WEB is true, exact, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation.
In the event that the user provides data belonging to a third party, he guarantees that he has informed said third party of all the aspects contained in this Privacy Policy and obtained his consent to provide us with his data for the purpose of treatment in question; all prior to the supply of data from a third party through the WEB.
Sanitas informs you that to provide your personal data, in any way, through our website, you must be over 18 years of age. The user who provides data to Sanitas through this website declares and guarantees to be over 18 years of age, taking full responsibility for such statement.

For what purpose do we process your personal data?
The personal data provided by the User in the different forms will be treated for the purposes explained therein and will mainly respond to the purpose of informing and attending (even electronically) to your contact request, management or processing of your queries. regarding the products and services of SANITAS and/or for the online contracting of our products and services. In addition, we may send you additional commercial information about our products or services and those of the Sanitas group companies by any means, including electronically, if you give your consent to do so. The data provided will be kept as long as you do not request the cessation of the activity, without prejudice to the legal conservation obligations that may exist.
The User will have the right to access, rectify and delete the data, as well as other rights, as explained in the Additional Information. You will find information regarding the processing of your personal data at www.sanitas.es/RGPD in the corresponding section of the Sanitas Group company.

Limitation of guarantees and responsibilities
SANITAS cannot guarantee the reliability, usefulness or veracity of absolutely all the information and/or services on the WEB, nor the usefulness or veracity of the documentation made available through it.
Consequently, SANITAS is exempt from any type of liability for damages of any kind in the following cases:

• Due to the impossibility or difficulties of connecting to the communications network through which this WEB is accessible, regardless of the type of connection used by the user.
• Due to interruption, suspension or cancellation of access to the WEB, as well as the availability and continuity of the functioning of the WEB or of the services and/or contents therein, when this is due to a cause beyond the control of SANITAS, whether it comes directly or indirectly from it.
• WEB does not assume any responsibility regarding the services and contents of third parties or for the availability and conditions, technical or not, of access to them, which are offered by third-party service providers, especially with respect to the company's service providers. of the information.
• Of the quality and speed of the WEB and the technical conditions that the user must meet in order to be able to access the WEB and its services and/or contents.

Validity of the conditions of use
SANITAS may modify the terms and conditions stipulated herein, totally or partially, publishing any change in the same way in which these general conditions appear or through any type of communication addressed to Users.
The temporary validity of these conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified general conditions will become valid.
SANITAS may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, without the possibility for the User to demand any compensation. After said termination, the prohibitions on the use of the contents set out above in these conditions will remain in force.

Jurisdiction
Any issue that may arise in relation to the conditions contained in this legal notice will be subject to Spanish law, excluding any other state legislation unless it is applicable by legal imperative.
All issues related to the services and content provided or related to the WEB, will be subject to the knowledge of the Courts and Tribunals of the city of Madrid, Spain.